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Practical Service Design Discussion & Mixer | SF

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Tuesday, June 20, 2017 - 6:30 pm to 8:30 pm | Cost: FREE*
*Free but an RSVP is required.

PlanGrid HQ | 2111 Mission Street, #404 San Francisco, CA



2017 San Francisco Design Week

Screen Shot 2015-06-04 at 2.03.33 PMSan Francisco Design Week showcases all the amazing and innovative ideas designers here and in Silicon Valley create to share with the world.

The event is a celebration of San Francisco Bay Area graphic arts, fashion, product, app and store design which includes an opening reception, business and design forums, studio tours, exhibitions, lectures, mixers, a closing party, and more.

2017 San Francisco Design Week
June 14-22, 2017
Cost: There are events that are free, but some may have admission fees.

> Full 2017 Schedule

Tuesday, June 20, 2017
2017 San Francisco Design Week

Today, design strategy focuses on “the product” and its digital interfaces. But this vantage point ignores a key component to company success: the customer’s end-to-end, cross-channel experience with your organization.

Enter service design, a methodology created to bridge the gap between siloed product flows and customer realities. Service design flips your perspective to the outside-in: it offers techniques to chart the customer’s holistic journey, visualize friction, and uncover actionable insights that “UX” won’t see.

In this talk, you’ll hear from the founders of Practical Service Design, Erik Flowers and Megan Miller who will teach you about this emerging field of design, show what it looks like in practical application, and make the case that Silicon Valley desperately needs to adopt service design.

Following the talk, you’ll wrap up with a Practical Service Design mixer to chat about all things service design

Free but an RSVP is required.


Links: Event details

Cost: FREE*
*Free but an RSVP is required.

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Categories: *Top Pick*, Art & Museums, Lectures & Workshops, San Francisco
Address: 2111 Mission Street, #404 San Francisco, CA
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