Funcheap LLC Fulfillment Policy
1. Purchase Currency
All payments on Funcheap LLC are processed in United States Dollars (USD).
2. Customer Service Contact Information
Each client receives direct customer service contact information with their invoice before payment is due. Funcheap LLC establishes a one-on-one communication channel with every client, ensuring that all buyers of advertising services have direct contact information for any questions or concerns.
3. Refund Policy
If any part of a paid advertising campaign does not run due to an error on Funcheap LLC’s part, we will either issue a refund for the prorated portion of the campaign or offer additional advertising in compensation. Refunds or compensations are issued based on the portion of services unfulfilled.
4. Cancellation Policy
For clients on optional recurring monthly advertising packages, cancellations are permitted if notification is received at least two full business days before the start of the next billing month. This policy allows us to halt the subsequent payment on time.
5. Privacy Policy
Funcheap LLC is committed to protecting client information. Our privacy policy, detailing how client data is used, protected, and disclosed, is available at https://sf.funcheap.com/privacy-policy/.
6. Security of Payment Information
All payments for invoices are processed through FreshBooks, which is PCI compliant and implements 256-bit SSL encryption for secure data transfer between the client and FreshBooks. Additionally, FreshBooks maintains HTTPS security on its payment form, ensuring the protection of customer payment information. Learn more about Freshbooks’ security policies.
7. Accepted Payment Methods
Funcheap LLC, through FreshBooks, accepts payments via Visa, Mastercard, Discover, American Express, Apple Pay, Google Pay, and ACH bank transfers. Payment method availability may vary based on FreshBooks’ policy updates.