San Francisco Launches Brand New 911 Texting Service
A lifeline for people who cannot safely call 911 during the COVID-19 Stay Home Order
By Michie - posted 4/13/2020
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Mayor London N. Breed and Department of Emergency Management Executive Director Mary Ellen Carroll announced a critical tool and is now available in San Francisco to help people who cannot safely call 9-1-1 during the COVID-19 Stay Home Order and beyond and provide a life-saving option for people in situations, including domestic violence, where it is too dangerous to dial 9-1-1.
Read the full press release from the San Francisco Mayor’s Office.
San Francisco’s Text to 9-1-1 service is intended primarily for use in three emergency scenarios:
- When someone is in a situation where it is not safe to place a voice call to 9-1-1;
- When an individual is deaf, hard-of-hearing, or has a speech disability; and
- When a medical emergency arises that renders the person incapable of speaking.
More information about Text to 9-1-1 is available here: https://sfdem.org/text-to-911
