Count Your Candles Frequently Asked Questions:
Is it only on their birthday? When can we participate?
This offer is available any time in the month of their birthday.
Do I need proof of age?
When the birthday child comes into the Workshop, just let us know you’re celebrating a birthday and together we will “count their candles” to let us know how old they are turning. No need to bring in any proof of age or identification.
Is Count Your Candles for any furry friend?
The Count Your Candles offer is only available on the new Birthday Treat Bear to mark the special occasion.
What is included in the Count Your Candles offer?
When you celebrate a birthday with the Count Your Candles offer at Build-A-Bear Workshop, your child is in for a treat. Bringing their furry friend to life includes an extra special birthday heart and ceremony. They’ll receive a birthday hat and sticker, and you can snap that PAWfect photo with a birthday cake photo prop. Don’t forget to ring the birthday bell and join in singing Happy Birthday to cap off the experience before they head off on adventures with their new furry friend.
Is it online?
The Count Your Candles offer is a special experience delivered exclusively at Build-A-Bear Workshop stores.
How old do you have to be? Is there a minimum?
The Count Your Candles offer is for children under 14. There is no minimum, you can be turning 1 and pay only $1 for the Birthday Treat Bear.
What do I need to do to get this offer?
The Count Your Candles offer is available to their Bonus Club members. Just sign up online, it’s free and easy. Then you’ll be asked to confirm account details (email address or account number) at check out.
Is this at my local Build-A-Bear Workshop?
This offer is available in all U.S., Canada and U.K. Build-A-Bear Workshop stores and outlets. Offer not valid at Build-A-Bear Workshop locations within other retail stores or restaurants, including but not limited to, Rainforest Café or in Build-A-Dino Experience within T-REX Café.
Do I need to add my child’s birthday into my Build-A-Bear Bonus Club account to participate in Count Your Candles?
At this time, you do not need to indicate your child’s birthday in your Bonus Club account. Just visit the Workshop during your child’s birthday month, and we’ll take it from there.
Do I need to sign up my child for the Build-A-Bear Bonus Club to pay their age for the Birthday Treat Bear?
Guests must be 18 years old or older to sign up for Build-A-Bear Bonus Club; therefore, children under 18 are not required to sign up for Bonus Club. They need only accompany a Bonus Club member, or an adult over the age of 18 who signs up to become a Bonus Club member, during the month of their birthday to pay their age for the Birthday Treat Bear.