Muni’s “M” Community Shuttle Bus Starts May 4

Muni is slowly adding service back.

Starting Monday, May 4, the M Bus will return to partial service as a “Community Shuttle” between Balboa Park and West Portal stations. The M-L bus transfer point will be at Ulloa and West Portal.

This service update is based on ridership trends, staffing availability, and community feedback. It has strong support from District 11 Supervisor Safai as a way to improve transit connections in the southwestern area of the city.

The modified M Bus Community Shuttle route will provide better access for essential trips in the Ocean View, Merced Heights, and Ingleside neighborhoods and to the transit hubs of West Portal and the Balboa Park. 

Serving stops on weekdays only from 6 a.m. to 9 p.m., the M Bus frequency will be approximately every 20 minutes.

If you do need to travel on Muni, give yourself extra time. You may need to wait longer for a bus with available space for physical distancing. Masks or face coverings are required on Muni. To avoid getting passed up, cover your nose and mouth with a mask or other facial covering and give the operator a friendly wave to be sure they see you. Remember, your trip may now include transfers and a longer walk, and your fare is good for two hours across multiple buses.