SF Had A Big Outage Impacting 911 Calls Today
UPDATE – 10:38AM: the SFPD Southern Station reports that the 9-1-1 issue has been corrected.
UPDATE – 9:55AM: Power has been restored and 911 calls are coming in normally. City agencies are working to bring all affected networks back online and restore regular operations. We will continue to provide updates as we have them.
San Francisco is experiencing an outage of unknown origin that is impacting 911, 311, and other City systems that was reported to have begun around 8:30am on Friday morning.
City agencies are investigating the outage and we will provide updates as we have them.
911 remains operational with limited capacity, please keep lines open and only call or text 911 for emergencies. Uncompleted calls will be returned by 911 dispatch.
This is an evolving news story and details may change rapidly.
Follow @SF_emergency on Twitter for the latest updates.
The issue has been corrected.
Dial 9-1-1 only in an emergency
If it is not an emergency, you will get help most quickly by calling our non-emergency line, at 1-415-553-0123 for crimes that occurred in San Francisco.
— SFPD SouthernStation (@SFPDSouthern) September 3, 2021
ALERTSF: San Francisco is experiencing an network outage of unknown origin that is impacting 911, 311 and other city systems. 911 call taking capacity is currently limited. Please only call 911 in an emergency. City agencies are investigating th https://t.co/xwD1ZhRKZH
— San Francisco Department of Emergency Management😷 (@SF_emergency) September 3, 2021
UPDATE (9:55AM): Power has been restored and 911 calls are coming in normally. City agencies are working to bring all affected networks back online and restore regular operations. We will continue to provide updates as we have them. https://t.co/NYr49sKkMr
— San Francisco Department of Emergency Management😷 (@SF_emergency) September 3, 2021
City officials are hosting a media availability at 11am today at Civic Center Plaza to answer questions regarding the outage impacting 911, 311, and other City systems. pic.twitter.com/p8sa51Nipf
— San Francisco Department of Emergency Management😷 (@SF_emergency) September 3, 2021
